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Can I use the right of withdrawal with a complaint?

If the right of withdrawal is applicable to the lot you have purchased, you are entitled to return the lot. In the case of a complaint, we advise you, however, to consult with BVA Auctions first. When you return the lot based on the right of withdrawal, the shipping and other fees are entirely for your account.

When a complaint is lodged, we will assess which options we or the supplier have for you in order to reach a solution which is most likely to be to your satisfaction.

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Holidays

Availability during the holidays


Sunday the 21st of April Not available by phone Chat unavailable
Monday the 22nd of April Not available by phone Chat available
Saturday the 27th of April Not available by phone Chat available
Saturday the 4th of May Not available by phone Chat available until 18:00
Sunday the 5th of May Not available by phone Chat available
Thursday the 30th of May Not available by phone Chat unavailable
Sunday the 9th of June Not available by phone Chat unavailable
Monday the 10th of June Not available by phone Chat available