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Can I use the right of withdrawal with a complaint?

If the right of withdrawal is applicable to the lot you have purchased, you are entitled to return the lot. In the case of a complaint, we advise you, however, to consult with BVA Auctions first. When you return the lot based on the right of withdrawal, the shipping and other fees are entirely for your account.

When a complaint is lodged, we will assess which options we or the supplier have for you in order to reach a solution which is most likely to be to your satisfaction.

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Holidays

Availability during the holidays


Sunday the 1th of April Not available by phone Chat unavailable
Monday the 2nd of April Not available by phone Chat available
Friday the 27th of April Not available by phone Chat available
Friday the 4th of May Available by phone until 17:30 Chat available until 18:00
Saturday the 5th of May Not available by phone Chat available
Thursday the 10th of May Not available by phone Chat unavailable
Sunday the 20th of May Not available by phone Chat unavailable
Monday the 21th of May Not available by phone Chat available