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What are the guidelines for returning vehicles?

Guidelines for returning vehicles:

When you decide to reject the vehicle on collection day, you will receive a refund for the full amount into your bank account.

When you make use of the 14-day reflection period, the guidelines below apply: (in addition to the standard guidelines for returning a product, where checks are carried out for any damages/signs of wear and tear after purchase).

  • €0.50 per driven km for vehicles in the A/B and C segment and small commercial vans (Berlingo/Combo etc.);
  • €0.75 per driven km for vehicles in the D and E segment;
  • €1.25 per km for all other passenger vehicles and off-road vehicles with a purchase value of up to €80,000, incl. VAT and BPM;
  • €3.00 per km for all vehicles with a replacement value of more than €80,000,- incl. VAT and BPM;
  • All damages, defects and missing items such as accessories and keys will be settled. Each situation will be assessed and compared against the lot description given on the website.


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