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What are the guidelines for returning vehicles?

Guidelines for returning vehicles:

When you decide to reject the vehicle on collection day, you will receive a refund for the full amount into your bank account.

When you make use of the 14-day reflection period, the guidelines below apply: (in addition to the standard guidelines for returning a product, where checks are carried out for any damages/signs of wear and tear after purchase).

  • €0.50 per driven km for vehicles in the A/B and C segment and small commercial vans (Berlingo/Combo etc.);
  • €0.75 per driven km for vehicles in the D and E segment;
  • €1.25 per km for all other passenger vehicles and off-road vehicles with a purchase value of up to €80,000, incl. VAT and BPM;
  • €3.00 per km for all vehicles with a replacement value of more than €80,000,- incl. VAT and BPM;
  • All damages, defects and missing items such as accessories and keys will be settled. Each situation will be assessed and compared against the lot description given on the website.

 

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Holidays

Availability during the holidays


Sunday the 1th of April Not available by phone Chat unavailable
Monday the 2nd of April Not available by phone Chat available
Friday the 27th of April Not available by phone Chat available
Friday the 4th of May Available by phone until 17:30 Chat available until 18:00
Saturday the 5th of May Not available by phone Chat available
Thursday the 10th of May Not available by phone Chat unavailable
Sunday the 20th of May Not available by phone Chat unavailable
Monday the 21th of May Not available by phone Chat available