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Will I receive confirmation after payment?

After paying with iDeal, you can print and/or save a payment confirmation from your bank. We also send a confirmation of payment. In the case of a bank transfer, you will not receive a confirmation. Keep in mind that the processing time will be 2-3 days.

If you would like to know whether your payment has been processed after 2-3 days and it still has not appeared in your account, we advise you to contact the finance department. Banks are open from 9.00 am and can access the most recent information. The finance department can be contacted on +31 (0)33 254 2965 or debtors@bva-auctions.com

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Holidays

Availability during the holidays


Wednesday the 5th of December Available by phone until 17:00 Chat available
Monday the 24th of December Available by phone until 17:00 Chat available until 17:00
Tuesday the 25th of December Not available by phone Chat unavailable
Wednesday the 26th of December Not available by phone Chat unavailable
Monday the 31st of December Available by phone until 17:00 Chat available until 17:00
Tuesday the 1st of Januari Not available by phone Chat unavailable