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Will I receive confirmation after payment?

After paying with iDeal, you can print and/or save a payment confirmation from your bank. We also send a confirmation of payment. In the case of a bank transfer, you will not receive a confirmation. Keep in mind that the processing time will be 2-3 days.

If you would like to know whether your payment has been processed after 2-3 days and it still has not appeared in your account, we advise you to contact the finance department. Banks are open from 9.00 am and can access the most recent information. The finance department can be contacted on +31 (0)33 254 2965 or debtors@bva-auctions.com

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Holidays

Availability during the holidays


Tuesday May 4th Not available by phone after 18:00 Chat not available after 18:00
Friday May 5th Open 8:00 - 17:30
Tuesday May 25th Not available by phone Chat available
Sunday June 4th Not available by phone Chat not available
Monday June 5th Not available by phone Chat not available