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How does the right of withdrawal work at BVA Auctions?

The right of withdrawal also applies to many online auctions and, therefore, also at BVA Auctions.

Please note: withdrawal is only possible for a consumer and there are a number of auctions that are excluded from the right of withdrawal (this is regulated by law).

Business customers do not have the right of withdrawal. You are required to pay for and pick up the lot.

Because the goods being auctioned often have to be picked up, or because delivery takes longer on average than from an online store (due to auctioning on behalf of a third party), we have made a distinction between 'Dissolution' and 'Returning' of a product.

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Holidays

Availability during the holidays


Tuesday December 5th Not available by phone after 17:00 Chat available
Sunday December 24th Not available by phone Chat available
Monday December 25th Not available by phone Chat not available
Tuesday December 26th Not available by phone Chat available
Sunday December 31th Not available by phone Chat available
Monday January 1st Not available by phone Chat available