ic_arrow_accordeon_menuCreated with Sketch. ic_autosCreated with Sketch. ic_livechatCreated with Sketch. ic_arrow_sidebarCreated with Sketch. ic_mailCreated with Sketch. ic_facturen_en_betalingenCreated with Sketch. ic_kavelsCreated with Sketch. ic_klachten_en_vragenCreated with Sketch. ic_mijn_accountCreated with Sketch. ic_mijn_biedingenCreated with Sketch. ic_overige_vragenCreated with Sketch. ic_telefoonCreated with Sketch. ic_retourneren_en_ontbindenCreated with Sketch. ic_searchCreated with Sketch. ic_thuisbezorg_veilingenCreated with Sketch. thumb-downthumb-up

Someone else has bid through my account, what now?

Once you have created an account, you are responsible for the details in the account and all bids placed through the account. It is therefore important that you handle your username and password carefully and confidentially. Bids placed on your account through someone else cannot be undone. If someone has bid on your account without your permission, we advise you to change your password. If you wish, we can also temporarily block your account. Unfortunately, not every lot is subject to the right of withdrawal. In this case we can only dissolve your account if you report abuse of your account. When you send us the report we can remove the lots. Until then, we assume that the lots will be paid for and collected.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Thursday 21 May Not reachable by phone Chat not available
Monday 1st of June Not reachable by phone Chat not available