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I am unable to log in, what do I do?

If you are unable to log in, chances are that you are dealing with one of the following error messages:

 Incorrect username and/or password.

You have incorrectly entered your username or password. Forgot your username and/or password? Click here for specific instructions.

 Your account has been blocked. Please contact BVA Auctions.

It is not possible to log in at this time because your account has been blocked by one of our staff members. One possible reason is that you have not paid your invoice (on time). Please contact our customer service to find out what the reason is. You can send an email to [email protected] or call us on 033 4600070.

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Holidays

Availability during the holidays

Sunday the 1th of April Not available by phone Chat unavailable
Monday the 2nd of April Not available by phone Chat available
Friday the 27th of April Not available by phone Chat available
Friday the 4th of May Available by phone until 17:30 Chat available until 18:00
Saturday the 5th of May Not available by phone Chat available
Thursday the 10th of May Not available by phone Chat unavailable
Sunday the 20th of May Not available by phone Chat unavailable
Monday the 21th of May Not available by phone Chat available